Refund policy

RETURN & REFUND POLICY We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it — unworn, unwashed, and in its original packaging with tags attached. To start a return, contact us at cozyfindsboutique@gmail.com with your order number and reason for return. If your return is accepted, we'll send you instructions on where to send your package. Items sent back without first requesting a return will not be accepted. Print-on-demand items (custom printed apparel) are only eligible for return if the item is damaged, defective, or incorrect. We do not accept returns on these items due to buyer's remorse or sizing issues, so please check the size guide carefully before ordering. Damages and issues: If your item arrives damaged or defective, please email us immediately with a photo so we can make it right. Refunds: Once we receive and inspect your return, we'll notify you of approval. If approved, a refund will be issued to your original payment method within 10 business days.